By the time I arrived at the hotel (after the tennis run of course!) Granny had battled her way into one of the top rooms of the hotel. 'Top' as in, not cramped or dark. The room is lovely, the hotel better than expected and the beds are very comfy!
So far,
Customer Service - I called down to reception for the internet password and still couldn't get it to work so marched downstairs, Mac in hand, and the (quite good looking) guy at the desk helped me out. He even joked with me. All the staff seemed very friendly. AND they upgraded our room... 5/5
Bathroom facilities - Big, spacious, a big mirror (god I haven't had one of those for ages!), good hot shower which didn't leak, such fluffy towels... However, there was no pump action soap. I guess this isn't such a big deal as I did bring my own (!), but sharing a cube of soap defeats the whole object of having clean hands. But I stopped complaining when I found the soap box which said 'aloe vera' and 'anti-bacterial', so it has some sort of positive qualities! The bath was quite dirty… not ‘unclean’, but cleaning hadn’t been kept on top of, so the bath bit was looking rather grey and need of some Domestos! 4/5
Room facilities - They really should provide with bottles of water! I am SO parched. And for a four-star hotel I'd expect complimentary Evian. I'm sure there is Evian in the mini fridge, but the mini-bar prices are always so expensive! So rather disappointed at lack of drinking water. But there is a kettle and mugs, and a TV although I haven't checked it out yet... 4/5 for now. The room could do with updating slightly, maybe modernised a bit with a 'feature' wall, or some snazzy artwork, but to make up for lack of wall-interest there is a huge mirror/wardrobe as you walk in. Always a bonus! :)
Out and About - Very lively and full of great bars and restaurants of every nationality. And by 'lively' I don't mean drug-trades, sex-offers or gun shots. So all good! When I arrived and lugged my suitcase through the area it was full of buzzing bars with people out for a warm, relaxed Friday night. It was so gorgeous! (And I saw two more Space Invaders... double score!) 5/5
Plus tomorrow morning I'm off to check out the gym! Give me a cross-trainer and I'll call it my home! Ahhh :D Already a 5/5 for hotel facilities. Sweet heaven.
Onto the negatives: I finally found a suitcase to use from the house, but discovered halfway to the station that one of the wheels has come off. So I spent the whole walking-journey twisting my wrist to try and put more pressure on the wheel-side, so as not to wear away a huge whole on the other side and leave a trail of belongings behind! Also, -5 for light packing. I am ADAMANT that my clothes just EXPAND the moment they enter a confined space such as a suitcase! It is quite absurd, seeing as I really did try hard to pack lightly. I took 3 outfits!! And managed to whittle it down to 2 pairs of shoes and my trainers (they do not count as shoes seeing as I won't be wearing them out...). But still it weighed as if I'd filled it with bars of gold. Despite being a Suitcase Kid for the last 9 months my packing skills most definitely have not improved.
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